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Coaching Skills

Course_Reference: 
PTP13
Manufacturer: 
0
Training_Provider: 
82
Summary: 

This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them.

Audience: 

Any manager or supervisor wishing to improve the performance of individuals in their team.

Objectives: 

  • Knowledge of the key coaching styles
  • How to improve individual performance
  • How to deal with defensiveness
  • To be able to identify opportunities for coaching in the work environment

  • Course Objectives

  • Coaching Definitions

(Defining terms e.g. a coach, coaching, mentoring etc.)

  • Coaching Individual Experience

(Reviewing existing understanding of best practice based on delegates own experiences of receiving, coaching, mentoring etc.)

  • Key Coaching Skills

(A step-by-step guide to the coaching process)

(A series of exercises designed to practice key coaching skills)

  • Feedback v Criticism

(The difference between feedback and criticism coupled with practice giving constructive feedback)

  • Opportunities for Coaching in the Work Environment

(Identifying workplace situations which naturally lend themselves opportunities for coaching employees)

  • Identification of Coaching Needs

(Reviewing the learner's needs)

  • Coaching in Practice

(Role-play and practical)

  • Dealing With Defensiveness

(Strategies for working with defensive responses to coaching interventions)

  • Coaching Evaluation

(Rate your effectiveness as a coach)

  • Summary & Action Plans Agreed

Description: 

This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised in role-play so delegates can adopt a style that best suits them.

Keywords: 
Coaching Skills,developing individuals,coaching style analysis,coaching needs,coaching opportunities

Software Vendor

IT Technical

Business Skills