Book your MS2262 Supporting Users Running Applications on a Microsoft Windows XP Operating System Training Course
This two day course is being run times on Thursday 16th February 2012 and Thursday 15th March 2012 in London,
Book this course with us today from as little as £647.40 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
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Locations/dates for this course
| Date | Location | Rating | Price | ||
|---|---|---|---|---|---|
| Thursday 16 February 2012 | London |  | Save £41.00 | £779.00+VAT | |
| Thursday 15 March 2012 | London | | Save £182.60 | £647.40+VAT |
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Download Course OutlinePreRequisites:
Before attending this course, students must have:
- Attended Course 2261: Supporting Users Running Microsoft Windows Desktop Operating Systems Experience using Microsoft Office as a general user.
- Experience using a Microsoft Windows operating system such as Microsoft Windows XP.
Objectives:
This course will help the student prepare for the following Microsoft Certified Professional exam:
- Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
Module 1: Introduction to Supporting Users Running Applications on Windows XP
After completing this module, students will be able to explain how to use troubleshooting guidelines and tools to support users running applications on Windows desktops.
Lessons
- Overview of Desktop Application Support
- The Windows System Architecture and Desktop Application Support
- Troubleshooting Application Installation Issues
After completing this module, students will be able to:
- Describe the role of the DST in application support and the tools available for troubleshooting applications.
- Explain the importance of the Windows system architecture as it relates to troubleshooting applications running on Windows XP.
- Troubleshoot application installation issues.
Module 2: Troubleshooting Desktop Application Support Issues
After completing this module, students will be able to troubleshoot application compatibility issues and security issues related to applications on client computers that run Windows XP.
Lessons
- Troubleshooting Win32 applications
- Troubleshooting security issues related to applications
- Troubleshooting application compatibility issues
- Troubleshooting MS-DOS-based and Win16 applications
Module 3: Troubleshooting Issues Related to Internet Explorer
After completing this module, students will be able to support Microsoft Internet Explorer.
Lessons
- Configuring and Troubleshooting General Settings
- Configuring and Troubleshooting Security and Privacy Settings
- Configuring and Troubleshooting Content Settings
- Configuring and Troubleshooting Connectivity Settings
- Configuring and Troubleshooting Program Settings
- Customizing Internet Explorer
After completing this module, students will be able to:
- Configure and troubleshoot general settings.
- Configure and troubleshoot security and privacy settings.
- Configure and troubleshoot content settings.
- Configure and troubleshoot connectivity settings.
- Configure and troubleshoot program and advanced settings.
- Customize Internet Explorer.
Module 4: Troubleshooting Issues Related to Outlook
After completing this module, students will be able to troubleshoot issues related Outlook.
Lessons
- Configuring Outlook to Use Exchange Server
- Configuring Outlook Data
- Configuring Outlook for Internet E-Mail
- Troubleshooting Outlook
After completing this module, students will be able to:
- Configure Outlook to use Microsoft Exchange Server.
- Manage Outlook data.
- Configure Outlook for Internet e-mail.
- Apply guidelines for troubleshooting Outlook.
Module 5: Troubleshooting Issues Related to Office
After completing this module, students will be able to support Microsoft Office.
Lessons
- Configuring and Troubleshooting an Office Installation
- Configuring Office Security
- Configuring Office Recoverability
- Configuring Office Language Features
After completing this module, students will be able to support Microsoft Office.
Specifically, students will be able to:
- Configure and troubleshoot an Office installation.
- Configure Office security.
- Configure Office recoverability.
- Configure Office language features.
Module 6: Troubleshooting Issues Related to Outlook Express
After completing this module, students will be able to support Microsoft Outlook Express.
Lessons
- Configuring Outlook Express for E-Mail
- Importing and Exporting Outlook Express Data
- Configuring Outlook Express for Newsgroups
Description:
This course will help the student prepare for the following Microsoft Certified Professional exam:
Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
F1 Computing
F1 Computing have 20 years of experience in developing their CRM product, Pro-ACTION, is now used to build and deploy solutions for customers.
F1 Computing aim to meet the requirements of your company and arm you and your employees with the skills to make your business a success. Through many years of refining their courses, F1 computing have established a name for themselves, as well as a great relationship with their clients.
QA
QA training has over 25 years of experience of supplying high standard training courses in many Business, Management and IT Technical areas. Since 1983 the company has grown to have 25 training centres across the UK offering businesses routes to advance on a local and national level.
QA have a dedicated team of permanent instructors and teaching consultants who constantly improve the courses to ensure the highest possible standard of training is available.
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