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This three day course is being run twelve times between Monday 28th May 2012 and Monday 10th December 2012 in Cirencester, London, Manchester, Leeds, Wokingham,

Book this course with us today from as little as £1,552.50 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.

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Locations/dates for this course
DateProviderLocationRatingPrice
Monday 28 May 2012Fast Lane UKCirencesterSave £172.50£1,552.50+VAT
Wednesday 06 June 2012Fast Lane UKLondonSave £172.50£1,552.50+VAT
Monday 09 July 2012Global KnowledgeLondonSave £172.50£1,552.50+VAT
Monday 06 August 2012Fast Lane UKManchesterSave £172.50£1,552.50+VAT
Tuesday 28 August 2012Fast Lane UKLondonSave £172.50£1,552.50+VAT
Tuesday 28 August 2012Global KnowledgeLeedsSave £172.50£1,552.50+VAT
Wednesday 29 August 2012Global KnowledgeLondonSave £172.50£1,552.50+VAT
Monday 24 September 2012Fast Lane UKCirencesterSave £172.50£1,552.50+VAT
Monday 01 October 2012Fast Lane UKManchesterSave £172.50£1,552.50+VAT
Wednesday 17 October 2012Global KnowledgeWokinghamSave £172.50£1,552.50+VAT
Monday 22 October 2012Fast Lane UKLondonSave £172.50£1,552.50+VAT
Monday 10 December 2012Global KnowledgeLondonSave £172.50£1,552.50+VAT
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Administering Cisco Unified Communications Manager (ACUCM) v7.0
 
 
 
 
 


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Summary: 

The course will provide the skills and knowledge necessary to handle the addition of users, changing of user preferences, basic phone installation, and all the day-to-day management needs that are associated with IP telephony system. The course lecture is based on Cisco Unified Communications Manager 7.0.

PreRequisites: 

To fully benefit from this course, it is recommended that you have the following prerequisite skills and knowledge:

  • Working knowledge of Microsoft Windows 2000 / XP
  • Working knowledge of Microsoft Exchange or Lotus Domino messaging environment
  • Working knowledge of the features and benefits of a PBX (CallManager preferred)
  • Basic IP telephony concepts
Audience: 

  • Channel Partner / Reseller
  • Customer
  • Employee

Objectives: 

After completing this course, the student will be able to:

  • Select, connect, and configure the various Cisco IP telephony devices.
  • Configure Cisco Unified Communications Manager to add users and phones to the Cisco Unified CM database using manual configuration, auto registration, or the Bulk Administration Tool.
  • Configure Cisco Unified Communications Manager to enable features and services to include conferencing, music on hold, speed dials, Call Park, Call Pickup, Cisco Call Back, Barge, Privacy and Cisco IP Phone Services.
  • Describe the minimum hardware requirements necessary for a particular unified communications component system.
  • List the minimal set of features of integration between a telephone switch and a Cisco Unity voice mail.
  • Correctly identify the standard features of a Cisco Unity system.
  • Correctly identify the standard features of a Personal Assistant system.
  • Efficiently manage the account over the telephone and using the desktop tools, ViewMail for Outlook, and Active Assistant.
  • Efficiently manage the account using both the telephone and the desktop tools provided.
  • Organize them in the correct order according to best practices.
  • Correctly choose whether to make them an Internet subscriber or a Unity subscriber.
  • Create and use Internet Subscribers.
Outline: 

  • Reviewing Telephony and IP Phones; comparing Legacy and IP Telephony Technology
  • Cisco Architecture for Voice, Video and Integrated Data
  • Networking Terms and Concepts
  • What's new in CUCM 5 & 6
  • CUCM 6 Mobility feature set
  • Introducing Cisco IP Phones
  • An Overview of a Cisco Unified Communications System
  • Understanding Cisco Unity Global Subscriber Settings
  • Understanding Cisco Unity Subscriber Accounts and Settings
  • Monitoring Unified Communications Systems
  • Maintaining Unified Communications Systems
  • Reporting in Unified Communications Systems

Description: 

The course will provide the skills and knowledge necessary to handle the addition of users, changing of user preferences, basic phone installation, and all the day-to-day management needs that are associated with IP telephony system. The course lecture is based on Cisco Unified Communications Manager 7.0.

Fast Lane UK

Fast Lane has earned a reputation as a first-call company for sophisticated IT projects, entailing both consultation and training programmes. No matter what your IT requirements Fast Lane has the skills and experience to help you achieve your business training goals.

Fast Lane has developed training programmes partnered with leading technology vendors such as Cisco, NetApp, Vmware and HP.  As one of the world's leading authorised Cisco training providers Fast Lane has recently been awarded by Cisco as their European Training Partner of the year 2010.

Global Knowledge

Global Knowledge offer global IT training and Business training courses at your fingertips. Offering more than 1000 courses focusing mainly on Cisco, Microsoft, Nortel and Project Management- Global Knowledge boast a wide variety of courses.
The variety of courses is due to the recognition that learning is not just attending training courses but is crucial to organisation success.