Book your Effective Middle Management Training Course
This three day course is being run four times between Wednesday 13th June 2012 and Wednesday 5th December 2012 in London,
Book this course with us today from as little as £1,187.50 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
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Locations/dates for this course
| Date | Provider | Location | Rating | Price | ||
|---|---|---|---|---|---|---|
| Wednesday 13 June 2012 | Capita | London |  | Save £62.50 | £1,187.50+VAT | |
| Wednesday 08 August 2012 | Capita | London | | Save £62.50 | £1,187.50+VAT | |
| Wednesday 07 November 2012 | Capita | London | | Save £62.50 | £1,187.50+VAT | |
| Wednesday 05 December 2012 | Capita | London | | Save £62.50 | £1,187.50+VAT |
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Summary:
This broad-based course has been designed to help middle managers achieve improvements in productivity and performance through people and takes into account key 'topical' management issues. It takes a practical approach throughout and focuses on building the skills necessary to build credibility at this level.
Objectives:
- Understand your role in a constantly changing work environment
- Plan, organise and manage change in a more productive way
- Work more closely with your colleagues and senior management
- Encourage high performance from your teams
- Take better decisions and achieve more effective implementation
- Manage conflict in a more effective way
- Understand the need to develop yourself and those who report to you.
Outline:
Day One
- The challenge faced by middle managers today: exploring the changing role
- The need for change: why do we resist it?
- Planning, implementing and communicating change, for maximum results and minimum demotivation
- Planning, organising and conducting productive meetings
- Taking and implementing tough decisions.
Day Two
- Building positive relationships with colleagues and senior management
- Developing credibility as a leader
- Developing people through meaningful appraisals
- Principles and practicalities of delegation and empowerment
- Effective coaching skills
- Managing, valuing and encouraging diversity.
Day Three
- Building the organisational team
- Managing conflict
- Managing performance: target setting to improve motivation
- Maintaining standards of behaviour: handling disciplinary problems
- Managing customers - internal and external
- Action planning.
Description:
This broad-based course has been designed to help middle managers achieve improvements in productivity and performance through people and takes into account key 'topical' management issues. It takes a practical approach throughout and focuses on building the skills necessary to build credibility at this level.
Capita Learning and Development
Capita Learning and Development have over 80 years experience training individuals and organisations in many different sectors. With 20 permanent trainers you know you are in the safe hands of those who have years of experience behind them.
Capita Learning and Development believe that by modernising and mobilising a workforce you can make your business more productive, profitable and effective.