Book your Performance Management Training Course
This two day course is being run six times between Thursday 28th June 2012 and Monday 19th November 2012 in Birmingham, London, Manchester, Edinburgh, Fleet,
Book this course with us today from as little as £840.00 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
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Locations/dates for this course
| Date | Provider | Location | Rating | Price | ||
|---|---|---|---|---|---|---|
| Thursday 28 June 2012 | GBS Corporate | Birmingham |  | £840.00+VAT | ||
| Wednesday 04 July 2012 | GBS Corporate | London | | £840.00+VAT | ||
| Thursday 20 September 2012 | GBS Corporate | Manchester | | £840.00+VAT | ||
| Wednesday 17 October 2012 | GBS Corporate | Edinburgh | | £840.00+VAT | ||
| Tuesday 23 October 2012 | GBS Corporate | London | | £840.00+VAT | ||
| Monday 19 November 2012 | GBS Corporate | Fleet | | £840.00+VAT |
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Summary:
Understand the aims of performance management. Identify acceptable standards of performance. Conduct effective reviews of performance. Set SMART objectives. Manage the performance of the ‘Star’, the ‘Average’, the ‘Peaked’ and the ‘Poor’ employee.
Audience:
Those who manage the day-to-day performance of staff. The course equips delegates with the skills and techniques to ensure staff perform to the peak of their abilities. It covers dealing with the ‘Star’, the ‘Average’, the ‘Peaked’ and the ‘Poor’ Performer.
Outline:
What is Performance Management?:
- responsibility for getting the best results from staff; performance not personality
- structuring expectations
- importance of planning
- reasons for managing performance
Standards of Performance and Behaviour:
- considering the circumstances
- the skills needed; understanding the skills
- assessing the skills
- setting the standards
- SMART objectives
- team and individual objectives
Types of Performance:
- approaches for managing the performance of the four types of employee - the ‘Star’, the ‘Average’, the ‘Peaked’ and the ‘Poor’
- in addition, managing the performance of those who think they are brilliant but who actually are mediocre!
Leadership:
- the role of the leader
- attributes of a leader
- maintaining authority and respect
- leadership styles
- achieving results through others
- improving individual performance
Motivation - the Vital Ingredient:
- motivation factors
- motivational techniques
- practical steps in motivation
- different people with different needs
Managing Performance:
- the value of ongoing performance management
- evaluating progress and achievement
- maintaining flexibility to business change
- recognising and closing performance gaps
- revising standards
- the role of coaching in performance management
Coaching:
- developing a planned strategy
- adapting your style
- organisational alignment
- making skilled interventions
- giving constructive feedback and praise
- link to appraisals
Action Plan:
- participants plan and discuss what they will do on return to work
Description:
Understand the aims of performance management. Identify acceptable standards of performance. Conduct effective reviews of performance. Set SMART objectives. Manage the performance of the ‘Star’, the ‘Average’, the ‘Peaked’ and the ‘Poor’ employee.
GBS Corporate
For forty years GBS Corporate training courses have developed and enhanced the skills and knowledge for delegates. With a mission to provide innovative, best value and effective training, GBS Corporate offers straightforward, flexible courses to meet objectives, adopting a business focused and pragmatic approach to training. In the UK and internationally, GBS Corporate managed training solution courses have enabled organisations to gain an integrated and tailored solution to meet their needs.