Book your ITIL® Service Capability: Release, Control & Validation Training Course
This five day course is being run nine times between Monday 11th June 2012 and Monday 3rd December 2012 in Leeds, London, Wokingham, Manchester,
Book this course with us today from as little as £1,550.00 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
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Locations/dates for this course
| Date | Provider | Location | Rating | Price | ||
|---|---|---|---|---|---|---|
| Monday 11 June 2012 | Global Knowledge | Leeds |  | £1,550.00+VAT | ||
| Monday 25 June 2012 | Global Knowledge | London | | £1,550.00+VAT | ||
| Monday 09 July 2012 | Global Knowledge | Wokingham | | £1,550.00+VAT | ||
| Monday 06 August 2012 | Global Knowledge | London | | £1,550.00+VAT | ||
| Monday 10 September 2012 | Global Knowledge | Manchester | | £1,550.00+VAT | ||
| Monday 01 October 2012 | Global Knowledge | Leeds | | £1,550.00+VAT | ||
| Monday 01 October 2012 | Global Knowledge | Wokingham | | £1,550.00+VAT | ||
| Monday 15 October 2012 | Global Knowledge | London | | £1,550.00+VAT | ||
| Monday 03 December 2012 | Global Knowledge | London | | £1,550.00+VAT |
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ITIL® Service Capability: Release, Control & Validation
Course_Reference:
GK-RCV
Manufacturer:
0
Training_Provider:
2
Summary:
This enables the organisation to introduce Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management as integral parts of its overall business-focussed Services Framework.
PreRequisites:
Delegates are required to hold the ITIL® V3 Foundation Certificate in IT Service Management or V2 to V3 bridge equivalent.
Before taking the course it is recommended, though not required, that candidates have exposure to basic concepts in IT and related work experience of at least two years.
It is recommended that students should complete at least 21 hours of personal study by reviewing the syllabus and relevant books in preparation for the examination.
Audience:
The course is suitable for individuals who require a deep understanding of Release, Control & Validation processes and how they may be used to enhance the quality of IT service provision within an organisation. It offers a natural career development path for practitioner staff who already hold the ITIL® V3 Foundation Certificate or equivalent.
Objectives:
The purpose of Release, Control & Validation is to obtain knowledge on ITIL® terminology, process structure, roles, functions and activities that will enable role focused capability and competency in support of the Service Lifecycle approach as described in ITIL®.
The course provides delegates with practical guidance on the design and implementation of integrated end-to-end processes based on proven industry
best practice guidelines.
The course prepares delegates for the ITIL® Capability examination in Release, Control & Validation.
Description:
This enables the organisation to introduce Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management as integral parts of its overall business-focussed Services Framework.
Keywords:
ITIL,ITIL Service Capability,ITIL Release,ITIL Control,ITIL Validation
Global Knowledge
Global Knowledge offer global IT training and Business training courses at your fingertips. Offering more than 1000 courses focusing mainly on Cisco, Microsoft, Nortel and Project Management- Global Knowledge boast a wide variety of courses.
The variety of courses is due to the recognition that learning is not just attending training courses but is crucial to organisation success.