Book your Senior Level Communication Skills Workshop Training Course
This two day course is being run eleven times between Thursday 15th March 2012 and Thursday 10th January 2013 in London,
Book this course with us today from as little as £915.81 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
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Locations/dates for this course
| Date | Location | Rating | Price | ||
|---|---|---|---|---|---|
| Thursday 15 March 2012 | London |  | Save £113.19 | £915.81+VAT | |
| Wednesday 11 April 2012 | London | | Save £113.19 | £915.81+VAT | |
| Thursday 03 May 2012 | London | | Save £113.19 | £915.81+VAT | |
| Thursday 07 June 2012 | London | | Save £113.19 | £915.81+VAT | |
| Tuesday 03 July 2012 | London | | Save £113.19 | £915.81+VAT | |
| Thursday 02 August 2012 | London | | Save £113.19 | £915.81+VAT | |
| Thursday 06 September 2012 | London | | Save £113.19 | £915.81+VAT | |
| Wednesday 10 October 2012 | London | | Save £113.19 | £915.81+VAT | |
| Wednesday 21 November 2012 | London | | Save £113.19 | £915.81+VAT | |
| Wednesday 05 December 2012 | London | | Save £113.19 | £915.81+VAT | |
| Thursday 10 January 2013 | London | | Save £113.19 | £915.81+VAT |
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Download Course OutlineSummary:
This highly practical course helps delegates understand and develop their own communication style through a series of interactive sessions including group and trainer feedback.
Audience:
Managers who communicate with a range of individuals and who are looking to increase their self-awareness and to improve the effectiveness of their communications in a variety of different situations.
Objectives:
By the end of this course you will be able to:
- Increase your awareness of your style and identify how to adapt your style to different situations and personalities.
- Understand different behavioural styles and how they can be used.
- Understand the barriers to successful communication and how to overcome them.
- Create the appropriate atmosphere for constructive face-to-face communications.
- Construct and deliver your message - ensuring you are understood and that you encourage a positive response.
- Use body language, voice and your own behaviour positively.
- Deliver your message with confidence and impact.
Do you Communicate with Real Impact?
- How do you really come across?
- Self-evaluation - my style
- Behaviour options - aggressive, passive, consultative
Creating the Right Atmosphere
- Putting people at ease - establishing rapport
- What are the barriers to effective communication? How to break them down
Face-to-face Communications
- Getting others involved - encouraging participation and two-way communications
- Overcoming concerns, fears and objections
- How does your body language come across? Getting it right
- Understanding work styles and behaviours - expressive, analytical, amiable and driver
Getting the Message Across with Impact
- Power of positive language
- Voice, tone, rate of delivery and checking comprehension
- Compelling start and dynamic ending - keeping moving and on track
Working with Others Confidently
- Managing emotions within communication
- Feedback - responding and encouraging accurate and fair feedback
- Dealing constructively with negative or unresponsive people
- Understanding the other person’s position
Personal Development
- Putting it into practice - formulating an action plan
Description:
This highly practical course helps delegates understand and develop their own communication style through a series of interactive sessions including group and trainer feedback. Delegates should understand that this course does not follow our normal course structures.
Hemsley Fraser
Hemsley Fraser is a highly dedicated global innovator and leader in learning and people development. All courses are designed and delivered by highly skilled and knowledgeable consultants who are passionate about helping people learn. With over 32,000 customers worldwide and with an impressive portfolio with courses in excess of 1,700 unique subjects.
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