Book your Assertiveness and Self-Confidence Development Training Course
This two day course is being run 16 times between Monday 9th July 2012 and Monday 21st January 2013 in London, Birmingham, Manchester, Edinburgh,
Book this course with us today from as little as £889.11 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
Expert Help
If you would like
advice, or to book, call
one of our experts on
Open: 9am - 5:30pm
Monday- Friday
Locations/dates for this course
| Date | Provider | Location | Rating | Price | ||
|---|---|---|---|---|---|---|
| Monday 09 July 2012 | Hemsley Fraser | London |  | Save £109.89 | £889.11+VAT | |
| Wednesday 08 August 2012 | Hemsley Fraser | London | | Save £109.89 | £889.11+VAT | |
| Thursday 30 August 2012 | Hemsley Fraser | London | | Save £109.89 | £889.11+VAT | |
| Wednesday 05 September 2012 | Hemsley Fraser | Birmingham | | Save £109.89 | £889.11+VAT | |
| Thursday 13 September 2012 | Hemsley Fraser | London | | Save £109.89 | £889.11+VAT | |
| Wednesday 26 September 2012 | Hemsley Fraser | London | | Save £109.89 | £889.11+VAT | |
| Thursday 11 October 2012 | Hemsley Fraser | London | | Save £109.89 | £889.11+VAT | |
| Monday 22 October 2012 | Hemsley Fraser | London | | Save £109.89 | £889.11+VAT | |
| Thursday 08 November 2012 | Hemsley Fraser | Manchester | | Save £109.89 | £889.11+VAT | |
| Wednesday 14 November 2012 | Hemsley Fraser | London | | Save £109.89 | £889.11+VAT | |
| Saturday 24 November 2012 | Hemsley Fraser | Edinburgh | | Save £109.89 | £889.11+VAT | |
| Monday 26 November 2012 | Hemsley Fraser | London | | Save £109.89 | £889.11+VAT | |
| Wednesday 05 December 2012 | Hemsley Fraser | London | | Save £109.89 | £889.11+VAT | |
| Monday 17 December 2012 | Hemsley Fraser | London | | Save £109.89 | £889.11+VAT | |
| Wednesday 09 January 2013 | Hemsley Fraser | London | | Save £109.89 | £889.11+VAT | |
| Monday 21 January 2013 | Hemsley Fraser | London | | Save £109.89 | £889.11+VAT |
|
|
Book your course now with Coursebookers!
Making an enquiry to Coursebookers couldn't be easier, just fill out the form to the left or call 01920 460232 and our team will be in touch within 48 hours.
Remember:
- Not only are we great value, we can also boast no booking fees
- Human administrators make booking & coordination simple and painless
- Coursebookers is vendor neutral we can offer unbiased and independent advice
- If you have complex booking requirements we're happy to help! Call our team on 01920 460232 to discuss your needs
- We ensure all our courses meet our high standards, meaning you'll only ever see "the best of the best" on Coursebookers!
Summary:
This course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations. You will gain the tools and techniques to boost your confidence and build your self-esteem.
Audience:
Individuals who wish to improve their overall effectiveness by behaving in a more confident manner.
Objectives:
By the end of this course you will be able to:
- Recognise the link between assertiveness, confidence and self-esteem.
- Identify the best approach to use when voicing ideas and opinions to colleagues and especially senior managers.
- Handle difficult situations and people confidently and assertively.
- Deal with criticism, confrontation, anger, and negativity effectively and positively.
- Overcome feelings of apprehension and understand the importance of language and body language to assertiveness.
- Develop techniques for better working relationships using assertiveness.
Outline:
Understanding Different Styles of Behaviour
- A definition of assertive behaviour and the benefits it offers
- Distinguishing between assertive, aggressive and passive behaviour
- Assertiveness at work - understanding human behaviour
Recognising Your Own Style and Behaviours
- Self-assessment of your style - the associated strengths and weaknesses
- Cultural and gender based influences on your behaviour
- Building relationships with work colleagues
- Developing an assertive behavioural style
Why Do People Behave the Way They Do?
- An introduction to the principles of Transactional Analysis
- Assertiveness at work - understanding human behaviour
- How are you perceived by others?
- Avoiding the games people play
Handling Difficult Situations, Problems and Conflicts
- Tackling barriers to assertiveness - recognising and dealing with fear and apprehension
- Confronting common problems which occur in the workplace
- Resolving conflict - dealing with difficult people
- Raising sensitive issues
Assertive, Persuasive and Positive Communication
- Moving from negative to positive ways of thinking - building your self-esteem
- Are you saying ''yes'' when you should be saying ''no''?
- The art of persuasion - getting ideas across
- How self-esteem affects confidence and influences behaviour - using assertive language
- Identifying ways of building self-esteem and developing confidence
Assertive Techniques
- Taking control through positive body language
- Using assertive and positive language - making your message clear
- Giving and receiving critical feedback
- Persuasion skills and coping with criticism
- Applying assertive techniques in different workplace situations
Your Ongoing Assertiveness Development
- Establishing your goals and a plan of action for implementation on your return to work
Description:
This course provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations. You will gain the tools and techniques to boost your confidence and build your self-esteem.
Hemsley Fraser
Hemsley Fraser is a highly dedicated global innovator and leader in learning and people development. All courses are designed and delivered by highly skilled and knowledgeable consultants who are passionate about helping people learn. With over 32,000 customers worldwide and with an impressive portfolio with courses in excess of 1,700 unique subjects.
Want to leave your own testimonial? click Here
I have learnt many new skills to enable me to be more assertive and confident in my role at work.