Book your Managing Pressure and Conflicting Demands Training Course
This one day course is being run four times between Thursday 26th April 2012 and Tuesday 8th January 2013 in London,
Book this course with us today from as little as £470.81 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
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Locations/dates for this course
| Date | Location | Rating | Price | ||
|---|---|---|---|---|---|
| Thursday 26 April 2012 | London |  | Save £58.19 | £470.81+VAT | |
| Wednesday 18 July 2012 | London | | Save £58.19 | £470.81+VAT | |
| Monday 08 October 2012 | London | | Save £58.19 | £470.81+VAT | |
| Tuesday 08 January 2013 | London | | Save £58.19 | £470.81+VAT |
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Download Course OutlineSummary:
In today’s work environment we are constantly under pressure to juggle different colleagues’ needs, dealing with several different projects at once or having to adapt to changing priorities. This course provides practical guidance on managing relationships and dealing with conflicting needs effectively in order to improve and maximise performance in the workplace.
PreRequisites:
This course requires the completion of a pre-course questionnaire in order that we can ensure that the course focuses on your key issues and needs, and those of your manager. We will request that you complete a learning styles questionnaire also, so that the trainer can adapt his/her approach to your style.
Audience:
Suitable for PAs, Secretaries and Administrators having to deal with conflicting demands who are keen to maximise their effectiveness and increase their assertiveness.
Objectives:
By the end of this course you will be able to:
- Manage conflicting demands more effectively
- Manage your pressure levels and improve your efficiency
- Communicate more effectively
- Be more assertive and confident with your work colleagues
- Prioritise your workload to meet expectations
- Identify and remove time stealers
Prioritising to Get Results
- Strategies to avoid the traps we fall into when under pressure
- Key guidelines for prioritising successfully
- Examining the difference between urgent and important tasks
Dealing with Conflicting Demands
- Coping when everything is urgent
- Choosing your attitude
- Staying positive under pressure
Removing Time Stealers
- Staying in control – proactive versus reactive
- Identifying and removing time stealers
- How to deal with interruptions
Communicating to relieve pressure
- Developing confidence in difficult situations
- Communicating assertively to get results
- Saying no without feeling guilty
Description:
In today’s work environment we are constantly under pressure to juggle different colleagues’ needs, dealing with several different projects at once or having to adapt to changing priorities. This course provides practical guidance on managing relationships and dealing with conflicting needs effectively in order to improve and maximise performance in the workplace.
Hemsley Fraser
Hemsley Fraser is a highly dedicated global innovator and leader in learning and people development. All courses are designed and delivered by highly skilled and knowledgeable consultants who are passionate about helping people learn. With over 32,000 customers worldwide and with an impressive portfolio with courses in excess of 1,700 unique subjects.
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