Book your Negotiation Skills Workshop for Managers Training Course
This two day course is being run four times between Monday 30th April 2012 and Monday 28th January 2013 in London,
Book this course with us today from as little as £889.11 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
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Locations/dates for this course
| Date | Location | Rating | Price | ||
|---|---|---|---|---|---|
| Monday 30 April 2012 | London |  | Save £109.89 | £889.11+VAT | |
| Monday 02 July 2012 | London | | Save £109.89 | £889.11+VAT | |
| Monday 01 October 2012 | London | | Save £109.89 | £889.11+VAT | |
| Monday 28 January 2013 | London | | Save £109.89 | £889.11+VAT |
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Download Course OutlineSummary:
The emphasis of this workshop is practice rather than theory and over 70% of the
time is spent on practice using common work based issues such as: changing
department deadlines, budgets and resources, service level agreements (not price).
Throughout the workshop you will participate in sessions, review other delegates and
work with the trainer to evaluate your own negotiation performance and how it can
impact on others. You will develop strategies on how to identify other negotiation
skills and how to motivate recipients to your outcome.
At the end of this course you will receive a CD containing guidance notes and
templates to use for the planning and preparation stages, prior to conducting
negotiations. Numbers are limited to ten to allow you a high level of participation and
trainer interaction.
PreRequisites:
To gain the maximum benefit from the workshop, you will be sent an activity to
complete which asks you to consider current expectations and challenges. This will
help you set the context of the workshop and will be used on the day as part of the
workshop activities.
Audience:
This workshop is for managers wanting to enhance their basic negotiation skills to
achieve a higher degree of success. If you are already involved in commercial
negotiations with customers, suppliers and colleagues both inside and outside your
organisation and want to broaden your toolkit then this course will offer you a fun,
safe and interactive platform in which to do this. You will meet other managers who
face similar issues as yourself and together as a group will explore other ways to
approach negotiations.
Please note: this is not a sales negotiation workshop. If you are interested in sales
negotiation please refer to 'Sales Negotiation'.
Objectives:
- Identify the most appropriate approach when dealing with potential
managerial dead locks such as remuneration packages, deadlines, budgets
and resources.
- How to avoid having a situation that ends in negotiation by planning, preempting
the recipients response when delivering sensitive managerial
messages that could lead to disagreement.
- How to remove emotion from sensitive negotiations and motivate the other
person/s towards a win/win outcome.
- The appropriate communication approach when negotiating up, across and
down the organisational chart.
Develop Assertive Communication
- Analysing your personal communication style
- Flexing your communication style to motivate others towards a win/win
outcome
- Gaining cooperation from others
- Using non-verbal communication to build rapport to influence viewpoints
Eight-Step Approach to Workplace Negotiations
- How to follow an easy to apply process that promotes confidence, gives
structure and a professional approach
- How to adapt the process to the situation and climate
Evaluating Individual Skills and Concessions available to Managers
- Identifying what behavior characteristics people adopt when in stressful
situations and the impact on others
- Developing a strategy on how to adapt behaviour styles to match others
- Identifying what concessions are available to offer and how to package them
to motivate other parties towards a win/win outcome
Skills Practice and Case Studies
- Researched and developed case studies that allow learners to apply
techniques
- Safe supportive skills practice using real life work based situations
Description:
The emphasis of this workshop is practice rather than theory and over 70% of the
time is spent on practice using common work based issues such as: changing
department deadlines, budgets and resources, service level agreements (not price).
Throughout the workshop you will participate in sessions, review other delegates and
work with the trainer to evaluate your own negotiation performance and how it can
impact on others. You will develop strategies on how to identify other negotiation
skills and how to motivate recipients to your outcome.
At the end of this course you will receive a CD containing guidance notes and
templates to use for the planning and preparation stages, prior to conducting
negotiations. Numbers are limited to ten to allow you a high level of participation and
trainer interaction.
Hemsley Fraser
Hemsley Fraser is a highly dedicated global innovator and leader in learning and people development. All courses are designed and delivered by highly skilled and knowledgeable consultants who are passionate about helping people learn. With over 32,000 customers worldwide and with an impressive portfolio with courses in excess of 1,700 unique subjects.
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