Book your Personal Effectiveness Through Interpersonal Communication and Self-Confidence Training Course
This two day course is being run four times between Monday 26th March 2012 and Wednesday 12th December 2012 in London,
Book this course with us today from as little as £844.61 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
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Locations/dates for this course
| Date | Location | Rating | Price | ||
|---|---|---|---|---|---|
| Monday 26 March 2012 | London |  | Save £104.39 | £844.61+VAT | |
| Thursday 21 June 2012 | London | | Save £104.39 | £844.61+VAT | |
| Thursday 13 September 2012 | London | | Save £104.39 | £844.61+VAT | |
| Wednesday 12 December 2012 | London | | Save £104.39 | £844.61+VAT |
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Download Course OutlineSummary:
This programme provides practical guidance on enhancing personal effectiveness and performance through better self-awareness, setting goals and objectives, effective interpersonal communication, assertiveness, self-confidence and networking.
Audience:
PAs, administrators and co-ordinators who are keen to maximise their effectiveness and confidence.
Objectives:
By the end of this course you will be able to:
- Recognise and acknowledge your strengths and areas for development.
- Manage your stress levels and improve your efficiency at work.
- Communicate more effectively.
- Be more assertive and confident with your work colleagues.
- Use persuasion and influence to achieve your objectives.
- Understand the benefits of networking.
- Set a personal action plan with achievable goals.
Getting Focused - Working to Goals and Objectives
- Identifying your organisation's values and objectives
- Supporting your manager's/team's objectives
- Working to your own goals and objectives
Understanding How You Work and Identifying Areas for Improvement
- Personal SWOT - identifying personal strengths and development areas
- Building on your strengths and exploring personal potential
- Recognising the signs of stress
- Understanding and developing methods to cope with stress
Effective Communication Skills
- What impact does your communication have on others?
- Verbal communication, personal image and body language
- Identifying and overcoming the barriers to effective communication and relationship building
- How to communicate not just inform
- Effective questioning and listening
Developing your Assertiveness and Self-confidence
- How your behaviour impacts on others
- Defining and understanding assertive behaviour and its value
- Putting assertiveness into practice
- Saying 'no' confidently without guilt
- Developing your level of confidence
Persuading and Influencing Others
- Influencing others to achieve prompt response and deadlines
- Voicing your views, ideas and requests in a persuasive manner
- Gaining cooperation from others and minimising conflict
Successful Networking - Developing Relationships and Learning from Others
- The values and benefits of networking
- Building cross-functional relationships
- Understanding where networking opportunities exist and widening your support network
Personal Development
- Formulating a personal action plan
Description:
This programme provides practical guidance on enhancing personal effectiveness and performance through better self-awareness, setting goals and objectives, effective interpersonal communication, assertiveness, self-confidence and networking.
Hemsley Fraser
Hemsley Fraser is a highly dedicated global innovator and leader in learning and people development. All courses are designed and delivered by highly skilled and knowledgeable consultants who are passionate about helping people learn. With over 32,000 customers worldwide and with an impressive portfolio with courses in excess of 1,700 unique subjects.
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