Book your People Management Skills for New Supervisors & Team Leaders Training Course
This two day course is being run 23 times between Monday 20th February 2012 and Tuesday 20th November 2012 in London, Manchester, Edinburgh, Birmingham,
Book this course with us today from as little as £889.11 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
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Locations/dates for this course
| Date | Location | Rating | Price | ||
|---|---|---|---|---|---|
| Monday 20 February 2012 | London |  | Save £109.89 | £889.11+VAT | |
| Thursday 01 March 2012 | London | | Save £109.89 | £889.11+VAT | |
| Monday 19 March 2012 | London | | Save £109.89 | £889.11+VAT | |
| Wednesday 04 April 2012 | London | | Save £109.89 | £889.11+VAT | |
| Monday 23 April 2012 | London | | Save £109.89 | £889.11+VAT | |
| Wednesday 16 May 2012 | London | | Save £109.89 | £889.11+VAT | |
| Monday 28 May 2012 | London | | Save £109.89 | £889.11+VAT | |
| Thursday 07 June 2012 | London | | Save £109.89 | £889.11+VAT | |
| Thursday 21 June 2012 | London | | Save £109.89 | £889.11+VAT | |
| Monday 09 July 2012 | London | | Save £109.89 | £889.11+VAT | |
| Thursday 12 July 2012 | Manchester | | Save £109.89 | £889.11+VAT | |
| Thursday 19 July 2012 | Edinburgh | | Save £109.89 | £889.11+VAT | |
| Thursday 26 July 2012 | London | | Save £109.89 | £889.11+VAT | |
| Wednesday 01 August 2012 | London | | Save £109.89 | £889.11+VAT | |
| Tuesday 21 August 2012 | Birmingham | | Save £109.89 | £889.11+VAT | |
| Wednesday 22 August 2012 | London | | Save £109.89 | £889.11+VAT | |
| Monday 10 September 2012 | London | | Save £109.89 | £889.11+VAT | |
| Wednesday 26 September 2012 | London | | Save £109.89 | £889.11+VAT | |
| Wednesday 03 October 2012 | Edinburgh | | Save £109.89 | £889.11+VAT | |
| Thursday 11 October 2012 | London | | Save £109.89 | £889.11+VAT | |
| Tuesday 16 October 2012 | Manchester | | Save £109.89 | £889.11+VAT | |
| Tuesday 23 October 2012 | London | | Save £109.89 | £889.11+VAT | |
| Tuesday 20 November 2012 | Birmingham | | Save £109.89 | £889.11+VAT |
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Download Course OutlineSummary:
This two day course develops the essential skills and techniques to turn promising employees into highly effective supervisors and team leaders. Delegates will learn the fundamentals of effective people management and team motivation.
Audience:
Supervisors, team and section leaders who are new to their role or who have had no previous training in the basics of people management. Supervisors with more experience please refer to ''Team Management and Leadership Skills for Supervisors & Team Leaders''.
Objectives:
By the end of this course you will be able to:
- Develop the key people management skills to ensure success in your supervisory role.
- Enhance the effectiveness/performance of your team and the achievement of objectives and results.
- Set and reach both personal and team objectives using delegation and time management skills.
- Understand how to overcome barriers to communication.
- Motivate, manage and lead your team and individuals to meet objectives and deliver results.
- Help staff solve problems which lead to under-performance.
- Handle difficult situations and people using empathy and constructive feedback.
- Effectively supervise individuals you used to work alongside.
- Practise the skills of assertiveness and active listening.
- Deal more effectively and confidently with disciplinary situations or conflict.
Defining Your Role and Responsibilities
- What is required of you? - role and responsibilities
- Meeting new challenges and changes with confidence
- Understanding the nature of change - a model for implementing change
- Meeting the demands of your manager and team
- Defining your objectives and establishing your manager’s contribution to your role
- Establishing your personal leadership style
People Management, Team Development and Delegation
- Setting personal and team objectives
- Evaluating performance, assessing and listening to individuals
- Recognising strengths and developing individuals'' potential
- The process of delegation and its benefits
- Identifying and overcoming the barriers to effective delegation
Motivating the Team
- Maximising and maintaining input and motivation - building the desire for results
- Providing recognition and feedback
- Building a positive and successful team - motivating to achieve maximum performance
- Linking individual effort to team and organisational goals
Effective Communication
- Overcoming barriers - ensuring your communications get results
- Communicating more assertively in team meetings
- Ten tips for effective meetings
Overcoming People Problems and Difficult Situations
- Dealing with difficult people and situations - working towards positive conclusions
- Supervising people you used to work alongside
- Understanding the decision-making process
- A six-step technique to problem solving
Improving Team Performance
- Prioritising and planning for yourself and others
- Responding to poor performance
- Developing effective strategies for yourself and your team
Personal Development
- Preparing and developing a personal action plan to support your return to the workplace
Description:
This two day course develops the essential skills and techniques to turn promising employees into highly effective supervisors and team leaders. Delegates will learn the fundamentals of effective people management and team motivation.
Hemsley Fraser
Hemsley Fraser is a highly dedicated global innovator and leader in learning and people development. All courses are designed and delivered by highly skilled and knowledgeable consultants who are passionate about helping people learn. With over 32,000 customers worldwide and with an impressive portfolio with courses in excess of 1,700 unique subjects.
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Interactive course keeps all delegates involved in the learning process