Book your Secretary/PA & Manager Programme Training Course
This one day course is being run times on Thursday 2nd August 2012 and Friday 2nd November 2012 in London,
Book this course with us today from as little as £889.11 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
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Locations/dates for this course
| Date | Provider | Location | Rating | Price | ||
|---|---|---|---|---|---|---|
| Thursday 02 August 2012 | Hemsley Fraser | London |  | Save £109.89 | £889.11+VAT | |
| Friday 02 November 2012 | Hemsley Fraser | London | | Save £109.89 | £889.11+VAT |
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Summary:
This workshop provides a unique opportunity for managers and secretaries/PAs to attend a forum together, which will enable them to explore their current working relationship and find ways to work more effectively with each other.
Audience:
Suitable for secretaries/PAs and managers together, who would benefit from having a clearer understanding of each other’s roles, pressures and responsibilities in order for them to work more collaboratively and effectively as a team.
Objectives:
Outcomes for the Secretary/PA By the end of this course you will be able to:
- Benefit from a greater understanding of the role of your manager
- Develop the managerial aspects of your role and increase your areas of responsibility
- Enhance the support you provide by anticipating needs and identifying areas for improvement
- Build an effective and more productive working relationship
- Enable your manager to better understand the issues that you face within your role
Outcomes for the Manager By the end of this course you will be able to:
- Benefit from a greater understanding of the role of your secretary
- Understand how your Secretary can add value to the management team
- Confidently hand over increased responsibility to your Secretary
- Build an effective and more productive working relationship
Outline:
The Changing Role of the Secretary/The Changing Role of the Manager
- Examining the changes in the roles
- Identifying the impact and consequence of those changes
- Establishing the way forward
Expectations
- Where we are at the moment
- Exploring expectations of each other
- Planning for the future
Building Relationships
- Examining your own behaviour style
- Understanding the effect your behaviour has on others
- How to deal effectively with different behaviour styles
- Creating the perfect relationship
Understanding Each Other’s Role
- Defining each other’s objectives
- Understanding each other’s motivators/stressors
- Identifying extra responsibilities to take from/give to my Manager/Secretary
Working More Effectively with your Manager/Secretary
- Joint Action Planning
- Red, Amber, Green lights to determine the future
Description:
This workshop provides a unique opportunity for managers and secretaries/PAs to attend a forum together, which will enable them to explore their current working relationship and find ways to work more effectively with each other.
Hemsley Fraser
Hemsley Fraser is a highly dedicated global innovator and leader in learning and people development. All courses are designed and delivered by highly skilled and knowledgeable consultants who are passionate about helping people learn. With over 32,000 customers worldwide and with an impressive portfolio with courses in excess of 1,700 unique subjects.