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This three day course is being run 34 times between Wednesday 6th June 2012 and Monday 17th December 2012 in London, Edinburgh, Leeds, Manchester, Dublin, Glasgow, Bristol, Newcastle, Birmingham, Swindon, Reading,

Book this course with us today from as little as £1,395.00 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.

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Locations/dates for this course
DateProviderLocationRatingPrice
Wednesday 06 June 2012QALondon£1,395.00+VAT
Monday 11 June 2012QAEdinburgh£1,395.00+VAT
Monday 11 June 2012QALeeds£1,395.00+VAT
Monday 11 June 2012QAManchester£1,395.00+VAT
Tuesday 12 June 2012QALondon£1,395.00+VAT
Tuesday 19 June 2012QADublin£1,395.00+VAT
Tuesday 19 June 2012QAGlasgow£1,395.00+VAT
Friday 06 July 2012QALondon£1,395.00+VAT
Wednesday 11 July 2012QABristol£1,395.00+VAT
Tuesday 17 July 2012QANewcastle£1,395.00+VAT
Monday 23 July 2012QABirmingham£1,395.00+VAT
Monday 30 July 2012QALondon£1,395.00+VAT
Monday 06 August 2012QAManchester£1,395.00+VAT
Monday 20 August 2012QALondon£1,395.00+VAT
Wednesday 22 August 2012QASwindon£1,395.00+VAT
Tuesday 28 August 2012QALondon£1,395.00+VAT
Monday 03 September 2012QALondon£1,395.00+VAT
Friday 21 September 2012QAEdinburgh£1,395.00+VAT
Monday 24 September 2012QALeeds£1,395.00+VAT
Tuesday 25 September 2012QALondon£1,395.00+VAT
Wednesday 26 September 2012QAReading£1,395.00+VAT
Wednesday 03 October 2012QABirmingham£1,395.00+VAT
Monday 08 October 2012QAGlasgow£1,395.00+VAT
Wednesday 10 October 2012QALondon£1,395.00+VAT
Wednesday 17 October 2012QAManchester£1,395.00+VAT
Thursday 18 October 2012QALondon£1,395.00+VAT
Monday 22 October 2012QADublin£1,395.00+VAT
Thursday 01 November 2012QALondon£1,395.00+VAT
Wednesday 21 November 2012QALondon£1,395.00+VAT
Thursday 22 November 2012QALeeds£1,395.00+VAT
Wednesday 05 December 2012QALondon£1,395.00+VAT
Wednesday 05 December 2012QASwindon£1,395.00+VAT
Wednesday 12 December 2012QALondon£1,395.00+VAT
Monday 17 December 2012QAManchester£1,395.00+VAT
Course
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Location
Date
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Modelling Business Processes
 
 
 
 
 


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Summary: 

In order to deliver radical and beneficial change, business analysts must be able to identify, evaluate and improve business processes. The use of modelling techniques facilitates a methodical and effective approach to defining change requirements.

Audience: 

Anyone directly involved with changing and improving business processes and who needs to understand the mechanics of the modelling process. Those wishing to attain the ISEB Certificate in Modelling Business Processes. (These delegates should also book on course code MBPEX-2). Candidates with special examination requirements should consult the ISEB web site (www.iseb.org.uk) for the ISEB Special Needs policy. Note that the ISEB must be advised at least four weeks in advance of any special requirements.

Objectives: 

On completion, delegates will be able to

  • Identify and model core business processes at an organisational level
  • Model business processes at an operational level
  • Analyse activities within business processes
  • Analyse managerial and performance aspects of activities and processes
  • Evaluate and re-design business processes.
Outline: 

The context for business process modelling

  • Relationship between business systems and automated systems
  • Purpose of modelling business processes
  • Approaches to business process modelling

Identifying business processes

  • Definition of a business process
  • Differences between the process view and the functional view of an organisation
  • Advantages of the process view
  • Importance of metrics
  • Value chain analysis
  • Relationships between processes
  • Building an organisational view of processes

Modelling business processes

  • Overview of different modelling techniques (swim lane diagrams, activity diagrams)
  • Modelling notation and rules
  • Events that trigger business processes
  • The outcomes from business processes
  • The stakeholders involved with business processes

Evaluating and improving business processes

  • Modelling as-is business processes
  • Identifying problems with the as-is process
  • Problem analysis
  • Benchmarking
  • Identifying inappropriate workflows
  • Identifying inappropriate IT support
  • Staffing issues
  • Challenging the business rules
  • Modelling the to-be business processes
  • Implementing the new approach

Transition from business modelling to system requirement specification

  • Extent of IT support for the business processes
  • Scoping the IT development effort
  • Documenting IT system requirements
  • Integration of process modelling, requirements definition and systems development
  • Related issues: Organisational design, Procedure design, Skills profiling and training, Managing change

Case Study

  • Throughout the course, a case study is used to reinforce and practise the topics discussed

Description: 

In order to deliver radical and beneficial change, business analysts must be able to identify, evaluate and improve business processes. The use of modelling techniques facilitates a methodical and effective approach to defining change requirements.

QA

QA training has over 25 years of experience of supplying high standard training courses in many Business, Management and IT Technical areas. Since 1983 the company has grown to have 25 training centres across the UK offering businesses routes to advance on a local and national level.
QA have a dedicated team of permanent instructors and teaching consultants who constantly improve the courses to ensure the highest possible standard of training is available.