Book your Assert Yourself & Build Confidence Training Course
This two day course is being run six times between Monday 27th February 2012 and Thursday 28th June 2012 in Manchester, London, Glasgow, Leeds,
Book this course with us today from as little as £895.00 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
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Locations/dates for this course
| Date | Location | Rating | Price | ||
|---|---|---|---|---|---|
| Monday 27 February 2012 | Manchester |  | £895.00+VAT | ||
| Wednesday 14 March 2012 | London | | £895.00+VAT | ||
| Thursday 19 April 2012 | Glasgow | | £895.00+VAT | ||
| Wednesday 25 April 2012 | Leeds | | £895.00+VAT | ||
| Thursday 17 May 2012 | London | | £895.00+VAT | ||
| Thursday 28 June 2012 | Leeds | | £895.00+VAT |
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Download Course OutlineSummary:
This course will provide you with a greater understanding of assertive behaviour, and how to encourage enhanced performance in the workplace by building self-confidence and developing appropriate skills and techniques.
Objectives:
BY THE END OF THE COURSE YOU WILL BE ABLE TO:
- build confidence and self belief
- explore the differences between submissive, aggressive and assertive behaviour
- explain the importance of asserting your rights without infringing upon those of others
- recognise how to be assertive in groups
- utilise the different styles of assertion and their uses
- ensure your message is clear and understood by other people
- master questioning skills and get answers, not conflict
- practise making requests and saying ‘no’ without feeling guilty.
- Personal objectives for the course.
- What is confidence and self belief?
- What is assertiveness?
- The fundamentals of behaving assertively.
- The alternatives to assertive behaviour – submissive and aggressive behaviour.
- How assertive are you?
- Experiences of assertive, aggressive and submissive behaviour.
- Rights and responsibilities.
- Styles of assertion.
- Assertiveness techniques.
- Building blocks of confidence – what are your achievements?
- An assertiveness model.
- Handling negative feelings.
- The relationship between thoughts, feelings and behaviours.
- Why we say ‘yes’ when we should say ‘no’.
- A three step process for saying ‘no’.
- Giving and receiving criticism and praise.
- Ten ground rules for assertive behaviour and effective communication.
- Completion of a personal action plan.
Description:
This course will provide you with a greater understanding of assertive behaviour, and how to encourage enhanced performance in the workplace by building self-confidence and developing appropriate skills and techniques.
QA
QA training has over 25 years of experience of supplying high standard training courses in many Business, Management and IT Technical areas. Since 1983 the company has grown to have 25 training centres across the UK offering businesses routes to advance on a local and national level.
QA have a dedicated team of permanent instructors and teaching consultants who constantly improve the courses to ensure the highest possible standard of training is available.
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