Book your Assertiveness & Building Personal Confidence Training Course

This one day course is being run 55 times between Thursday 16th February 2012 and Thursday 13th December 2012 in Cambridge, Edinburgh, Leicester, Leeds, London, Birmingham, Manchester, Bristol, Dartford, Cardiff, Newcastle, Luton, Aberdeen, Glasgow, High Wycombe, Milton Keynes,

Book this course with us today from as little as £425.00 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.

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Open: 9am - 5:30pm
Monday- Friday

Locations/dates for this course
DateLocationRatingPrice
Thursday 16 February 2012Cambridge£425.00+VAT
Tuesday 21 February 2012Edinburgh£425.00+VAT
Tuesday 21 February 2012Leicester£425.00+VAT
Wednesday 29 February 2012Leeds£425.00+VAT
Thursday 08 March 2012London£425.00+VAT
Wednesday 14 March 2012Birmingham£425.00+VAT
Wednesday 21 March 2012Manchester£425.00+VAT
Monday 26 March 2012Bristol£425.00+VAT
Tuesday 27 March 2012Edinburgh£425.00+VAT
Wednesday 04 April 2012Dartford£425.00+VAT
Tuesday 17 April 2012Leicester£425.00+VAT
Thursday 19 April 2012Cardiff£425.00+VAT
Wednesday 25 April 2012Leeds£425.00+VAT
Thursday 10 May 2012London£425.00+VAT
Wednesday 16 May 2012Edinburgh£425.00+VAT
Thursday 17 May 2012Birmingham£425.00+VAT
Wednesday 23 May 2012Bristol£425.00+VAT
Wednesday 23 May 2012Manchester£425.00+VAT
Friday 25 May 2012Leicester£425.00+VAT
Tuesday 12 June 2012London£425.00+VAT
Wednesday 13 June 2012Leeds£425.00+VAT
Friday 29 June 2012Birmingham£425.00+VAT
Thursday 05 July 2012Manchester£425.00+VAT
Monday 09 July 2012Bristol£425.00+VAT
Thursday 12 July 2012Leicester£425.00+VAT
Monday 16 July 2012London£425.00+VAT
Wednesday 18 July 2012Leeds£425.00+VAT
Wednesday 18 July 2012Newcastle£425.00+VAT
Thursday 16 August 2012Edinburgh£425.00+VAT
Thursday 06 September 2012London£425.00+VAT
Monday 10 September 2012Birmingham£425.00+VAT
Wednesday 12 September 2012Leicester£425.00+VAT
Wednesday 19 September 2012Leeds£425.00+VAT
Monday 24 September 2012Bristol£425.00+VAT
Tuesday 25 September 2012Luton£425.00+VAT
Wednesday 26 September 2012Edinburgh£425.00+VAT
Tuesday 02 October 2012Aberdeen£425.00+VAT
Thursday 04 October 2012Birmingham£425.00+VAT
Wednesday 10 October 2012London£425.00+VAT
Wednesday 10 October 2012Manchester£425.00+VAT
Wednesday 17 October 2012Bristol£425.00+VAT
Wednesday 17 October 2012Leicester£425.00+VAT
Tuesday 23 October 2012Leeds£425.00+VAT
Tuesday 06 November 2012Glasgow£425.00+VAT
Tuesday 06 November 2012Glasgow£425.00+VAT
Thursday 08 November 2012Edinburgh£425.00+VAT
Friday 09 November 2012London£425.00+VAT
Thursday 15 November 2012Birmingham£425.00+VAT
Wednesday 21 November 2012Manchester£425.00+VAT
Wednesday 28 November 2012High Wycombe£425.00+VAT
Thursday 29 November 2012Bristol£425.00+VAT
Wednesday 12 December 2012Milton Keynes£425.00+VAT
Wednesday 12 December 2012Newcastle£425.00+VAT
Thursday 13 December 2012Glasgow£425.00+VAT
Thursday 13 December 2012Glasgow£425.00+VAT
 

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Download Course Outline

Summary: 

This programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving assertively in a practical manner.

Audience: 

Anyone wishing to improve their assertiveness skills in the workplace.

Objectives: 

  • Develop confidence in the use of assertiveness skills
  • Understand different behaviour patterns and the reasons they arise
  • Understand the need for negotiation and persuasion in the workplace
  • Practice assertiveness skills and develop an action plan

Course Objectives

Defining Assertiveness

(What is assertiveness? Why is this skill essential to business success? How we influence and how this affects our role in the company.)

Understanding Behaviour

(Look at behaviour patterns that can throw us off balance. Wanting to succeed, but unable to achieve results; denials and delusions; dealing with challenge to authority and aggression; dealing with difficult people and poor performance.)

Obtaining Results; Developing Inter-Personal Skills

(Practice overcoming barriers through role plays. Dealing with difficult situations.)

Negotiating and Persuading

(Understanding the clients' needs, both internal and external. What are the motivators and drivers for their demands or requests? How can I champion my requests over theirs?)

Practice Makes Perfect; Building Confidence in Assertiveness Skills

(Participants develop assertiveness skills through further role plays, including negotiation and persuasive techniques.)

Summary & Action Plans Agreed

Description: 

This programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving assertively in a practical manner. It is for anyone wishing to improve their assertiveness skills in the workplace.

PTP

Formed in 1991, PTP provides training courses throughout the UK. All courses are highly interactive and personal and are focused on action planning for delegates to ensure immediate impact on return to the workplace. You're in the right place if you're an accountant, tax adviser or lawyer in practice or in commerce looking for professional courses for you and your colleagues. So if you’re looking for practical training for professionals you should consider taking a PTP training course.

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