Book your The Client Meeting - Face to Face Selling Training Course
This one day course is being run nine times between Thursday 14th June 2012 and Tuesday 20th November 2012 in Bristol, Leicester, Manchester, London, Leeds, Birmingham, Edinburgh,
Book this course with us today from as little as £450.00 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
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Locations/dates for this course
| Date | Provider | Location | Rating | Price | ||
|---|---|---|---|---|---|---|
| Thursday 14 June 2012 | PTP | Bristol |  | £450.00+VAT | ||
| Wednesday 04 July 2012 | PTP | Leicester | | £450.00+VAT | ||
| Tuesday 24 July 2012 | PTP | Manchester | | £450.00+VAT | ||
| Tuesday 21 August 2012 | PTP | London | | £450.00+VAT | ||
| Wednesday 29 August 2012 | PTP | Leeds | | £450.00+VAT | ||
| Friday 21 September 2012 | PTP | Birmingham | | £450.00+VAT | ||
| Thursday 11 October 2012 | PTP | Edinburgh | | £450.00+VAT | ||
| Friday 26 October 2012 | PTP | London | | £450.00+VAT | ||
| Tuesday 20 November 2012 | PTP | Bristol | | £450.00+VAT |
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Summary:
This module looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objections and how they can be overcome professionally.
Audience:
Any person involved in face to face selling of a product or service
Objectives:
- Maximise your effectiveness to get the most out of the time you have with your customer
- Understanding selling from the customers' eyes
- Understanding the importance of body language in selling
- How to handle objections
Outline:
- Course Objectives
- Introduction - What Do We Hate about Being Customers?
- The Good, The Bad & The Ugly
(Working from their pre-course assignments delegates compare their own good, bad and ugly experiences of customer care when they were the customer.)
- Through the Customers' Eyes & Ears
(Tutor makes live call enquiry to a company and delegates feedback their impressions)
- The Importance of First Impressions & Lasting Impressions
(This module looks at the importance of body language and the voice. How enthusiasm for the product can be seen visually and detected vocally.)
- The Science of Qualification & Objection Handling
(This module gives participants an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss ways of improving this vitally important part of the sales process.)
- Role Plays - Qualification
(Participants practise techniques in questioning and develop a qualification prompt form.)
- Listening Skills
(This module identifies when you should resist from talking too much and listening too little.)
- Closing Strategies & Maximising Opportunities
- Role Plays - Closing
(Delegates are given realistic scenarios where they are at the end of the sales process. They must close and overcome the last objection of the prospect and maximise their sales opportunities.)
- Summary & Action Plans Agreed
Description:
This module looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objections and how they can be overcome professionally.
PTP
Formed in 1991, PTP provides training courses throughout the UK. All courses are highly interactive and personal and are focused on action planning for delegates to ensure immediate impact on return to the workplace. You're in the right place if you're an accountant, tax adviser or lawyer in practice or in commerce looking for professional courses for you and your colleagues. So if you’re looking for practical training for professionals you should consider taking a PTP training course.