Book your Assertiveness At Work Training Course
This two day course is being run 18 times between Monday 11th June 2012 and Monday 10th December 2012 in Manchester, London, Edinburgh, Birmingham, Leeds,
Book this course with us today from as little as £960.00 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
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Locations/dates for this course
| Date | Provider | Location | Rating | Price | ||
|---|---|---|---|---|---|---|
| Monday 11 June 2012 | Reed | Manchester |  | £960.00+VAT | ||
| Thursday 14 June 2012 | Reed | London | | £960.00+VAT | ||
| Thursday 05 July 2012 | Reed | London | | £960.00+VAT | ||
| Monday 23 July 2012 | Reed | Edinburgh | | £960.00+VAT | ||
| Monday 30 July 2012 | Reed | London | | £960.00+VAT | ||
| Monday 30 July 2012 | Reed | Birmingham | | £960.00+VAT | ||
| Tuesday 31 July 2012 | Reed | Leeds | | £960.00+VAT | ||
| Monday 20 August 2012 | Reed | London | | £960.00+VAT | ||
| Thursday 06 September 2012 | Reed | Manchester | | £960.00+VAT | ||
| Wednesday 12 September 2012 | Reed | London | | £960.00+VAT | ||
| Thursday 04 October 2012 | Reed | London | | £960.00+VAT | ||
| Thursday 18 October 2012 | Reed | Edinburgh | | £960.00+VAT | ||
| Thursday 25 October 2012 | Reed | Birmingham | | £960.00+VAT | ||
| Thursday 25 October 2012 | Reed | London | | £960.00+VAT | ||
| Monday 29 October 2012 | Reed | Leeds | | £960.00+VAT | ||
| Thursday 15 November 2012 | Reed | London | | £960.00+VAT | ||
| Monday 03 December 2012 | Reed | Manchester | | £960.00+VAT | ||
| Monday 10 December 2012 | Reed | London | | £960.00+VAT |
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Summary:
This course starts by defining assertiveness and learning how to distinguish between aggressive and submissive behaviour. Delegates then learn the essential skills of assertiveness and are given the opportunity to practice them in a variety of practical situations.
Audience:
Anyone who wishes to improve their overall effectiveness by behaving in a more positive and conident manner.
Objectives:
- The benefits of assertive behaviour
- Assertive vs. aggressive or submissive behaviour
- The impact of language and body language on assertiveness
- How to deal with fear
- How to give and receive feedback
- How and when to be assertive
- The practice and use of assertive techniques
Outline:
Defining assertiveness
- Benefits of being assertive
- Being assertive in the right situations
Understanding different levels of assertiveness
- Self perception questionnaire
- Submissive/aggressive behaviours; definition; body language
- Difference between submissive/aggressive/assertive behaviour
The six elements of assertiveness
- Listening, understanding, saying what you think and feel
- Being specific, staying relevant
- Positive outcome
Barriers to assertiveness
- Recognising and dealing with fear
Assertiveness techniques
- Persuasion skills and coping with criticism
Action
- What have you learned? Applying learning to your own situation
- Planning for realistic changes
Description:
This course starts by defining assertiveness and learning how to distinguish between aggressive and submissive behaviour. Delegates then learn the essential skills of assertiveness and are given the opportunity to practice them in a variety of practical situations.
Reed
Reed Learning has offered high quality professional business and management training since 1995, offering 100,000 days of training annually across the UK. Reed Learning is committed to having the most passionate business and management course trainers in the UK and it is because of this they can offer training courses of an award winning standard.