Book your The Team Secretary Training Course
This one day course is being run five times between Monday 5th March 2012 and Monday 10th December 2012 in London,
Book this course with us today from as little as £479.00 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.
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Locations/dates for this course
| Date | Location | Rating | Price | ||
|---|---|---|---|---|---|
| Monday 05 March 2012 | London |  | £479.00+VAT | ||
| Thursday 26 April 2012 | London | | £479.00+VAT | ||
| Thursday 21 June 2012 | London | | £479.00+VAT | ||
| Tuesday 25 September 2012 | London | | £479.00+VAT | ||
| Monday 10 December 2012 | London | | £479.00+VAT |
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Download Course OutlineSummary:
The changing structure of organisations and the ever evolving business environment requires secretaries and administrators to support increasing numbers of managers and teams of people. This workshop has been designed to help delegates overcome the special difficulties that supporting a team can present on a day-to-day basis.
Audience:
It is suitable both for experienced secretaries and administrators whose role has changed and those who are new to the role of acting as a secretary to a team.
Objectives:
• Define the role of the team secretary
• State the attributes of a good team player
• Identify a strategy for agreeing the boundaries of their role
• Demonstrate a method for assessing priorities
• Negotiate when conflicts arise
• Implement systems and procedures for managing the daily workload and keeping track of tasks.
The role of the team secretary
- Defining the nature of the role and teamwork
- Setting the boundaries
- Identifying the challenges
Handling conflict
- Understanding conflict
- Question skills
- Negotiating an outcome
Managing time
- Setting goals and objectives
- Planning
- Meeting deadlines
- Agreeing priorities
Systems and procedures
- Managing paperwork - storage and retrieval
- Keeping track of tasks and outstanding actions
- Using technology to help
Description:
The changing structure of organisations and the ever evolving business environment requires secretaries and administrators to support increasing numbers of managers and teams of people. This workshop has been designed to help delegates overcome the special difficulties that supporting a team can present on a day-to-day basis.
Reed
Reed Learning has offered high quality professional business and management training since 1995, offering 100,000 days of training annually across the UK. Reed Learning is committed to having the most passionate business and management course trainers in the UK and it is because of this they can offer training courses of an award winning standard.
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