Book your Assertiveness Training Course

This one day course is being run seven times between Friday 9th March 2012 and Monday 12th November 2012 in London, Oxfordshire,

Book this course with us today from as little as £545.00 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.

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Open: 9am - 5:30pm
Monday- Friday

Locations/dates for this course
DateLocationRatingPrice
Friday 09 March 2012London£545.00+VAT
Friday 20 April 2012Oxfordshire£545.00+VAT
Wednesday 30 May 2012London£545.00+VAT
Monday 09 July 2012Oxfordshire£545.00+VAT
Friday 17 August 2012London£545.00+VAT
Monday 01 October 2012Oxfordshire£545.00+VAT
Monday 12 November 2012London£545.00+VAT
 

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Download Course Outline

Summary: 

Assertiveness is for everyone. It is a skill in much the same way that negotiating, delegating and other identifiable business skills are basically communication skills. It is a skill that enables people to be more confident and to say the right thing at the right time.

What is Assertiveness?

  • What It is Not
  • Why We Need It

Culture and Gender Inhibitions

  • Why It is Not Easy

Counselling Yourself

  • The Need to Control Reaction
  • Learning to Respond
  • Changing Your Mind
  • Creating Self Esteem

Two Way Communication

  • Listening
  • Your Voice
  • Body Language

How to be Assertive

  • The Three Steps

Assertiveness Techniques

  • The Need to Think Positively
  • Use Your Inner Dialogue
  • Fogging the Issue
  • Facing Aggression
  • Broken Record
  • Discrepancy Assertion
  • Negative Feelings Assertion
  • Don’t Let Your Emotions Take Charge
  • Saying No
  • Negotiating a Solution
  • Workable Compromise
  • Win, Win

Your Plans for Future Self Development

Description: 

Assertiveness is for everyone. It is a skill in much the same way that negotiating, delegating and other identifiable business skills are basically communication skills. It is a skill that enables people to be more confident and to say the right thing at the right time.

Spearhead

Since 1981, Spearhead courses have been delivering quality training in Management, Sales & Marketing, PA & Office Support, Business Skills and specialist FMCG. Courses are structured around the vision to provide training that is practical and effective and that improves business performance.
The course training centres have been specifically created to ensure every delegate feels relaxed while on a Spearhead training course, and is able to give their very best in an environment which is both peaceful and creative.

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