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This one day course is being run seven times between Wednesday 6th June 2012 and Monday 3rd December 2012 in Oxfordshire, London,

Book this course with us today from as little as £545.00 + VAT and with our price guarantee you can be confident of getting great value. Our team of experienced independent booking administrators will make the joining process painless and by providing feedback on your experiences you’ll also influence the Coursebookers independent course ratings.

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01920 460232

Open: 9am - 5:30pm
Monday- Friday

Locations/dates for this course
DateProviderLocationRatingPrice
Wednesday 06 June 2012SpearheadOxfordshire£545.00+VAT
Wednesday 11 July 2012SpearheadLondon£545.00+VAT
Monday 13 August 2012SpearheadOxfordshire£545.00+VAT
Monday 10 September 2012SpearheadLondon£545.00+VAT
Tuesday 09 October 2012SpearheadOxfordshire£545.00+VAT
Monday 05 November 2012SpearheadLondon£545.00+VAT
Monday 03 December 2012SpearheadOxfordshire£545.00+VAT
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Book your course now with Coursebookers!

Making an enquiry to Coursebookers couldn't be easier, just fill out the form to the left or call 01920 460232 and our team will be in touch within 48 hours.

Remember:

  • Not only are we great value, we can also boast no booking fees
  • Human administrators make booking & coordination simple and painless
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  • If you have complex booking requirements we're happy to help! Call our team on 01920 460232 to discuss your needs
  • We ensure all our courses meet our high standards, meaning you'll only ever see "the best of the best" on Coursebookers!

Summary: 

This course is about executive teamwork. The PA takes responsibility for much of the organisation and co-ordination of an office. It is a task which calls for tact and diplomacy as well as effective communication skills.

Outline: 

What is your role?

Developing a professional Image

  • Characteristics of a professional
  • Improving your Credibility
  • How to Develop Confidence and Self Esteem

How to Take on More Challenging and responsible Activities

  • Taking the Initiative and Making Decisions
  • Key Steps to Solving Problems
  • Setting Priorities and Smart Goals
  • Delegating Creatively

Managing your Boss

Managing More than one Boss

Communication Skills to Enhance Your Value in the Workplace

  • Listening Skills
  • Giving and Getting Instructions
  • Saying “No’ Constructively

Handling Interruptions Well

Screening Callers

Reducing and Managing Stress

Goals for Your Job and Career

Description: 

This course is about executive teamwork. The PA takes responsibility for much of the organisation and co-ordination of an office. It is a task which calls for tact and diplomacy as well as effective communication skills.

Spearhead

Since 1981, Spearhead courses have been delivering quality training in Management, Sales & Marketing, PA & Office Support, Business Skills and specialist FMCG. Courses are structured around the vision to provide training that is practical and effective and that improves business performance.
The course training centres have been specifically created to ensure every delegate feels relaxed while on a Spearhead training course, and is able to give their very best in an environment which is both peaceful and creative.