Fundamentals of Marketing
Course_Reference:
HFCSE-FOM
Manufacturer:
0
Training_Provider:
23
Summary:
Master the key concepts and skills of marketing to enhance your knowledge and
confidence when taking part in the marketing decision-making process.
Audience:
Suitable for anyone working in a marketing role who may not have had any formal
training and wishes to understand the fundamentals of marketing.
Objectives:
- Develop knowledge of key marketing principles, tools and techniques
- Discover the importance of product positioning
- Learn how to communicate effectively with customers
- Gain confidence in dealing with marketing issues
- Measure the effectiveness of marketing actions
Introduction to Marketing
- Identifying the role and scope of marketing
- The key marketing principles and terminology
- The different marketing techniques
- Overview of concepts: - e-marketing - benchmarking - relationship marketing
Understand the Market and the Customer
- Using quantitative and qualitative market research
- Using market segmentation
- Creating the differential advantage
- Identifying your customers' needs and profiles
- Developing competitors' analysis
Understand the Marketing Mix: The Four Ps
- Identifying and developing new products
- Selecting and developing appropriate promotional activities
- Choosing the right price to generate sales and profits
- Maximising service and staff potential
Master Key Elements of Marketing Planning
- Analysing a product portfolio: - lifecycle - new development
- Identifying market gaps and opportunities for positioning
- Choosing appropriate communication tools: - advertising - sales promotion
- Understanding the impact of branding
- Working with sales channels
- Setting pricing policies
Monitor Results Effectively
- Analysing sales reports
- Identifying and interpreting key performance indicators
- Identifying trends and forecasts
- Setting new objectives and adjusting your policy
Description:
Master the key concepts and skills of marketing to enhance your knowledge and
confidence when taking part in the marketing decision-making process.
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