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The HR Administrator's Role

Course_Reference: 
HFPAS1
Manufacturer: 
0
Training_Provider: 
23
Summary: 

This course is focused on the practical application of key HR administrative activities.

The consultant will work with you to provide the insight, knowledge and skills to

manage potentially sensitive issues and situations with tact, discretion and

confidence.

Audience: 

Designed for HR administrators and assistants, this course will help you to develop

the knowledge and skills required to successfully work in HR in your organisation.

Objectives: 

  • Identify the principal activities of the HR function, its responsibilities, aims and

objectives.

  • Understand the main aspects of employment legislation and its impact on the

activities of the HR department.

  • Understand the essential information and records which must be maintained

by HR.

  • Identify how to build stronger relationships with internal customers.

Your HR Role

  • Identifying the role of the HR function and where you fit in
  • Identifying who your customers/clients are - what do they expect?

Effective Face-to-face Communication

  • Interacting confidently and positively with others. Using listening and

questioning effectively

  • Developing an assertive style and dealing with difficult people

What Records to Keep

  • Maintaining records, systems and libraries
  • Security, confidentiality and employee access to records
  • Absence recording and controlling

Employment Law

  • Clarifying employee rights
  • Where Equal Opportunities and discrimination fit in
  • Discipline, grievances and dismissal procedures

The Recruitment Process

  • Writing effective advertisements
  • Processing applications and short-listing candidates
  • Developing guidelines for successful interviewing offers of employment and

references

  • Implied and expressed terms
  • Termination of employment, notice periods and contractual rights - exit

interview

Description: 

This course is focused on the practical application of key HR administrative activities.

The consultant will work with you to provide the insight, knowledge and skills to

manage potentially sensitive issues and situations with tact, discretion and

confidence.

Software Vendor

IT Technical

Business Skills