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Managing Appraisals

Course_Reference: 
PTP42
Manufacturer: 
0
Training_Provider: 
82
Summary: 

The course is aimed at managers at any level. The objective is to help these managers effectively appraise the performance of their staff and then implement follow-up actions.

PreRequisites: 

None

Audience: 

  • Managers who want to improve their appraisal skills.

Objectives: 

This course will enable students to gain:

  • Greater confidence to handle appraisals
  • Understanding of the purpose and benefits of appraisals
  • Practical skills in successful appraisal handling
  • A workable action plan for implementation back in the office

09:30 Coffee & Course Objectives

10:00 - 10:45 Purpose of Appraisals (The key reasons for appraisals; the link with performance and development of staff; objective setting and measurement.)

10:45 - 11:15 Benefits of Appraisals (Benefits to the organisation, the team, the MANAGER and the INDIVIDUAL)

11:15 - 11:30 Coffee break

11:30 - 12:30 Appraisal Role Plays (The importance of preparation; Setting the right tone; dealing with performance; evidence for assessments)

12:30 - 13:30 Lunch Break

13:30 - 14:15 Listening Skills and Questioning Skills (Getting the balance right; open and perceptive questioning; importance of feedback; working to a plan)

14:15 - 15:45 Appraisal Role plays (coffee at 15:15) (Building techniques; the staff development plans; revising objectives)

15:45 - 16:30 Understanding the Overall Process: Action Planning (Putting the process and activities together; where do my priorities lie, where from here)

16:30 Summary & Action Plans Agreed

Description: 

The course is aimed at managers at any level. The objective is to help these managers effectively appraise the performance of their staff and then implement follow-up actions.

Keywords: 
Appraisal, Management skills, Manager, Appraisal skills,