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Negotiation Skills Workshop for Managers

Course_Reference: 
HFNGW1
Manufacturer: 
0
Training_Provider: 
23
Summary: 

The emphasis of this workshop is practice rather than theory and over 70% of the

time is spent on practice using common work based issues such as: changing

department deadlines, budgets and resources, service level agreements (not price).

Throughout the workshop you will participate in sessions, review other delegates and

work with the trainer to evaluate your own negotiation performance and how it can

impact on others. You will develop strategies on how to identify other negotiation

skills and how to motivate recipients to your outcome.

At the end of this course you will receive a CD containing guidance notes and

templates to use for the planning and preparation stages, prior to conducting

negotiations. Numbers are limited to ten to allow you a high level of participation and

trainer interaction.

PreRequisites: 

To gain the maximum benefit from the workshop, you will be sent an activity to

complete which asks you to consider current expectations and challenges. This will

help you set the context of the workshop and will be used on the day as part of the

workshop activities.

Audience: 

This workshop is for managers wanting to enhance their basic negotiation skills to

achieve a higher degree of success. If you are already involved in commercial

negotiations with customers, suppliers and colleagues both inside and outside your

organisation and want to broaden your toolkit then this course will offer you a fun,

safe and interactive platform in which to do this. You will meet other managers who

face similar issues as yourself and together as a group will explore other ways to

approach negotiations.

Please note: this is not a sales negotiation workshop. If you are interested in sales

negotiation please refer to 'Sales Negotiation'.

Objectives: 

  • Identify the most appropriate approach when dealing with potential

managerial dead locks such as remuneration packages, deadlines, budgets

and resources.

  • How to avoid having a situation that ends in negotiation by planning, preempting

the recipients response when delivering sensitive managerial

messages that could lead to disagreement.

  • How to remove emotion from sensitive negotiations and motivate the other

person/s towards a win/win outcome.

  • The appropriate communication approach when negotiating up, across and

down the organisational chart.

Develop Assertive Communication

  • Analysing your personal communication style
  • Flexing your communication style to motivate others towards a win/win

outcome

  • Gaining cooperation from others
  • Using non-verbal communication to build rapport to influence viewpoints

Eight-Step Approach to Workplace Negotiations

  • How to follow an easy to apply process that promotes confidence, gives

structure and a professional approach

  • How to adapt the process to the situation and climate

Evaluating Individual Skills and Concessions available to Managers

  • Identifying what behavior characteristics people adopt when in stressful

situations and the impact on others

  • Developing a strategy on how to adapt behaviour styles to match others
  • Identifying what concessions are available to offer and how to package them

to motivate other parties towards a win/win outcome

Skills Practice and Case Studies

  • Researched and developed case studies that allow learners to apply

techniques

  • Safe supportive skills practice using real life work based situations
Description: 

The emphasis of this workshop is practice rather than theory and over 70% of the

time is spent on practice using common work based issues such as: changing

department deadlines, budgets and resources, service level agreements (not price).

Throughout the workshop you will participate in sessions, review other delegates and

work with the trainer to evaluate your own negotiation performance and how it can

impact on others. You will develop strategies on how to identify other negotiation

skills and how to motivate recipients to your outcome.

At the end of this course you will receive a CD containing guidance notes and

templates to use for the planning and preparation stages, prior to conducting

negotiations. Numbers are limited to ten to allow you a high level of participation and

trainer interaction.

Software Vendor

IT Technical

Business Skills