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Perfect PA

Course_Reference: 
SPE-TPPA
Manufacturer: 
0
Training_Provider: 
57
Summary: 

This course is about executive teamwork. The PA takes responsibility for much of the organisation and co-ordination of an office. It is a task which calls for tact and diplomacy as well as effective communication skills.

What is your role?

Developing a professional Image

  • Characteristics of a professional
  • Improving your Credibility
  • How to Develop Confidence and Self Esteem

How to Take on More Challenging and responsible Activities

  • Taking the Initiative and Making Decisions
  • Key Steps to Solving Problems
  • Setting Priorities and Smart Goals
  • Delegating Creatively

Managing your Boss

Managing More than one Boss

Communication Skills to Enhance Your Value in the Workplace

  • Listening Skills
  • Giving and Getting Instructions
  • Saying “No’ Constructively

Handling Interruptions Well

Screening Callers

Reducing and Managing Stress

Goals for Your Job and Career

Description: 

This course is about executive teamwork. The PA takes responsibility for much of the organisation and co-ordination of an office. It is a task which calls for tact and diplomacy as well as effective communication skills.

Keywords: 
Perfect PA,effective teamwork,organisational responsibility,effective communication skills,office co-ordination

Software Vendor

IT Technical

Business Skills