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Performance Management

Course_Reference: 
HFDPP3
Manufacturer: 
0
Training_Provider: 
23
Summary: 

This practical two day course will provide delegates with the essential skills and

knowledge to manage and motivate other people to achieve their best performance.

You will explore the link between high performing individuals, teams and their

business. You will develop your feedback skills, handling difficult or demotivated

people and learn to celebrate success.

PreRequisites: 

You will be asked to think about the way appraisals and performance is currently

handled in your workplace, what you like and dislike and specific situations you

would like to discuss on the training course.

Audience: 

Suitable for line managers who have performance coach responsibilities (evaluating

and managing others’ work) and need to help people achieve their potential.

Objectives: 

  • Understand the link between effective performance management and

business results.

  • Monitor and measure performance against agreed goals.
  • Run regular appraisal meetings to encourage staff to reach agreed goals and

pick up any development opportunities.

  • Confidently deal with difficult performance issues positively for all involved.
  • Recognise when to give formal and informal motivational feedback.

The Value of Performance Management

  • Defining performance management - what it is and why it matters
  • The benefits of effective performance management
  • Looking at common reasons for underperforming
  • Exploring your role as a performance manager and coach – how to get the

best from others

  • Setting clear expectations, SMART and behavioural objectives

Managing and Motivating for Individual Performance

  • The link between motivation and performance including practical approaches

for managing differing performance levels

  • Identifying your personal leadership and coaching style
  • Changing your personal leadership style to get the most from the individual

performer

  • Improving and Developing Performance
  • What to do when the performance plan doesn’t work
  • Creating and implementing opportunities for learning based on personal

styles

  • Praising and celebrating good performance
  • The performance coach – spotting opportunities and keeping it informal and

positive. Celebrating success

  • Monitoring and evaluating performance (gathering performance data and

evidence)

  • Providing clear and motivational feedback on a regular basis to improve

individuals’ daily performance

  • Encouraging self-appraisal and review

Managing Under-performers

  • Identifying what constitutes poor performance
  • Handling difficult people in a fair and confident manner – encouraging them to

find solutions and take ownership

Personal Development

  • Formulating an action plan

Description: 

This practical two day course will provide delegates with the essential skills and

knowledge to manage and motivate other people to achieve their best performance.

You will explore the link between high performing individuals, teams and their

business. You will develop your feedback skills, handling difficult or demotivated

people and learn to celebrate success.

Software Vendor

IT Technical

Business Skills