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Personal Effectiveness

Course_Reference: 
PTP145
Manufacturer: 
0
Training_Provider: 
82
Summary: 

This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others.

Audience: 

Anyone who wishes to be both more effective and more influential in the workplace.

Objectives: 

  • An understanding of the relationship between their own values, attitudes, beliefs and behaviours
  • An understanding of how our beliefs influence others' perception of us
  • The development of strategies for changing 'limiting' beliefs to 'empowering' beliefs
  • An understanding of the role of assertive behaviour as a business skill
  • An understanding of the importance of assertive communication and appearance
  • Develop a range of influencing skills for customers and other members of staff
  • An opportunity to put these skills into practice in the 'safe' environment of the training room

  • Introduction and Course Objectives
  • What is personal effectiveness and what do we achieve by it?
  • Success - the relationship between attitude, skills and knowledge
  • Our own values, attitudes, beliefs and behaviours
  • How others see us
  • Changing 'limiting' beliefs to 'empowering' beliefs
  • Communication for success
  • Influencing
  • Assertiveness as a business skill
  • Exercise - a group project to use practice assertive communication and influencing skills
  • Summary and Action Plans Agreed

Description: 

This course is designed for those who wish to improve their level of personal effectiveness in the workplace. It aims to increase participants self awareness of their own behaviours and the impact these behaviours have on others.

Keywords: 
Personal Effectiveness,increase self awareness,impact on others,behaviour affects

Software Vendor

IT Technical

Business Skills