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Sales Skills that Deliver Results

Course_Reference: 
HFSFS2
Summary: 

This enjoyable two-day workshop provides a sound foundation to the skills and qualities needed to turn opportunities into results. Individuals' needs and objectives are met through sharing experiences and stimulating interactive sessions. This workshop will provide the basic skills and knowledge required to kick-start a successful career in sales. Interactive practice sessions will enable the development of skills in a safe environment. Elements of sales psychology will help you to understand why your customers react and how to deal with them, enabling you to build more rewarding relationships. Delegates will learn from an experienced facilitator with a successful sales background and take away a handy A5 manual of the course.

PreRequisites: 

Thought-provoking pre-workshop activity that focuses on you, your product and your organisation.

Audience: 

Suitable for new, prospective and existing sales people with little or no formal training who need the best possible understanding of the sales process. On return to the workplace, delegates will be able to sell with confidence, enthusiasm and determination. This course is not for experienced sales people.

Objectives: 

By the end of this course you will be able to:
• Develop a powerful sales structure that will improve your sales results.
• Understand how sales psychology affects you and the buyer.
• Develop the key skills of successful sales people.
• Complete a self assessment of future development needs.
• Match your sales style to the buyers style.
• Guide your customers through the sales process overcoming objections through problem solving techniques.
• Present your products that solve the customer problems.
• Identify the most suitable communications to match your customer types.
• Build a sales kit of tools and models that work.
• Create your personal development plan to take back to the work place.

  • What is Selling?   
  • The Market, Your Product and You  
  • Plan for a Successful Sales Meeting 
  • The Successful Sales Meeting or Calls
  • Motivating the customer to listen
  • Handle Objections Using APAC and Secure the Sale
  • Personal Development and Life Skills   

Software Vendor

IT Technical

Business Skills