Follow Us :

Secretary/PA & Manager Programme

Course_Reference: 
HFSAM
Manufacturer: 
0
Training_Provider: 
23
Summary: 

This workshop provides a unique opportunity for managers and secretaries/PAs to attend a forum together, which will enable them to explore their current working relationship and find ways to work more effectively with each other.

Audience: 

Suitable for secretaries/PAs and managers together, who would benefit from having a clearer understanding of each other’s roles, pressures and responsibilities in order for them to work more collaboratively and effectively as a team.

Objectives: 

Outcomes for the Secretary/PA By the end of this course you will be able to:

  • Benefit from a greater understanding of the role of your manager
  • Develop the managerial aspects of your role and increase your areas of responsibility
  • Enhance the support you provide by anticipating needs and identifying areas for improvement
  • Build an effective and more productive working relationship
  • Enable your manager to better understand the issues that you face within your role

Outcomes for the Manager By the end of this course you will be able to:

  • Benefit from a greater understanding of the role of your secretary
  • Understand how your Secretary can add value to the management team
  • Confidently hand over increased responsibility to your Secretary
  • Build an effective and more productive working relationship

The Changing Role of the Secretary/The Changing Role of the Manager

  • Examining the changes in the roles
  • Identifying the impact and consequence of those changes
  • Establishing the way forward

Expectations

  • Where we are at the moment
  • Exploring expectations of each other
  • Planning for the future

Building Relationships

  • Examining your own behaviour style
  • Understanding the effect your behaviour has on others
  • How to deal effectively with different behaviour styles
  • Creating the perfect relationship

Understanding Each Other’s Role

  • Defining each other’s objectives
  • Understanding each other’s motivators/stressors
  • Identifying extra responsibilities to take from/give to my Manager/Secretary

Working More Effectively with your Manager/Secretary

  • Joint Action Planning
  • Red, Amber, Green lights to determine the future

Description: 

This workshop provides a unique opportunity for managers and secretaries/PAs to attend a forum together, which will enable them to explore their current working relationship and find ways to work more effectively with each other.

Keywords: 
Manager Programme,Secretary Proframme,PA Programme,effective working relationships

Software Vendor

IT Technical

Business Skills