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Supervisory Skills

Course_Reference: 
SPE-SUPS
Manufacturer: 
0
Training_Provider: 
57
Summary: 

This programme is for people who are new to supervising or who have not had formal supervisory skills training. The course covers all the important areas a Supervisor has to cope with. Clear guidelines are given on each topic together with comprehensive notes to form a practical working manual.

The Role of the Supervisor

  • Making the First Move into Management

Leadership and the Supervisor

  • he Mechanics and Dynamics of Supervision
  • Developing Leadership Skills
  • Recognising the Needs of Subordinates

Recruitment and Training

  • Recruiting and Selecting
  • The Job Description and Person Profile
  • The Selection Interview
  • Training Needs

Communication

  • The Written Word
  • Body Language
  • Being Assertive

Quality and the Supervisor

Problem Solving

Motivation

  • The Theory
  • Putting Theory into Practice
  • Recognising and Dealing with Demotivation

Control

  • Objective Setting
  • The Appraisal
  • Discipline and Reprimand

Personal Effectiveness

  • Delegation
  • Time Management
  • Goals and Priorities

Description: 

This programme is for people who are new to supervising or who have not had formal supervisory skills training. The course covers all the important areas a Supervisor has to cope with. Clear guidelines are given on each topic together with comprehensive notes to form a practical working manual.

Keywords: 
Supervisory Skills,covers important supervisory areas,clear given guidelines,practical working manual

Software Vendor

IT Technical

Business Skills