Terms & Conditions

The information on this site is provided for use by customers and potential customers intending to purchase training courses via Coursebookers and may be downloaded by viewers and stored in computer caches for use by the person downloading the information only and for the purposes of booking training courses.

The material may not be retained for more than 2 hours in a cache, although Coursebookers makes no restriction of re-loading of caches after 72 hours. Save for indexing of material in bona-fide search engines available to the general public and for bona-fide public news reporting, the information may not be otherwise downloaded or reproduced without the express permission of Coursebookers.

Except for those permissions granted above, the information may not be modified or altered in any way or publicly displayed or otherwise transferred or stored.

PROVISION OF INFORMATION ABOUT COURSES

Coursebookers is unable to check the accuracy of information provided to it by training course providers and the price of the course booked though the site reflects this. The information about the courses (including if applicable any associated services) is provided on this site by Coursebookers in good faith and has been provided by the course provider.

BY AGREEING TO THESE TERMS, YOU AGREE THAT ANY REPRESENTATION ABOUT THE COURSES IS THE REPRESENTATION OF THE TRAINING PROVIDER AND THAT Coursebookers LIMITED DOES NOT ACCEPT ANY RESPONSIBILITY OR INCUR ANY LIABILITY FOR THAT INFORMATION.

In the event of any dispute concerning the information provided via the web-site, Coursebookers’s only obligation shall be to provide a certified copy of the information relating thereto as provided to Coursebookers by the course provider and subject always to the removal of any confidential material by Coursebookers.

The information on the site may be altered without notice at the discretion of Coursebookers and it is your responsibility to ensure that you are using the up to date information on the site. In the event that the price or nature of the course changes after you have placed your booking then you will be given the opportunity to cancel the booking and will receive a full refund.

BOOKING PROCEDURE

Your contract will be with the course provider and you agree that, notwithstanding any contrary agreement between Coursebookers and any course provider, you shall treat Coursebookers as your agent in facilitating the booking of courses.

Bookings will be accepted online via the web-site (except where otherwise expressly agreed by us). Upon completing the online booking form and clicking the accept button (or sending us any non-online booking), you will be deemed to have read and agreed to accept both these terms and conditions and those of the course provider which are available upon request. Any such booking is provisional and your booking is subject to confirmation by us, payment by you and availability of places.

After we receive your booking, we will process your booking as quickly as we can and provide you with confirmation that we are doing so, within 24 hours. We are not liable for any failure to receive your booking and if you do not receive our acknowledgement of your booking within 24 hours you should contact Coursebookers again.

Once we have confirmed payment and availability of the course we will contact you again to provide final confirmation of the booking.

BOOKING SUPPORT

Coursebookers will make all commercially reasonable efforts to provide support facilities (by telephone and e-mail) to assist you in relation to your bookings during normal office hours of 9am to 5.30pm (excluding reasonable lunch periods) Monday to Friday (excluding public holidays).

PERFORMANCE, CANCELLATION, INTERRUPTION

Coursebookers cannot guarantee the performance or quality or suitability of the course in any way whatsoever and offers no assurance of uninterrupted or error free service or the accuracy, completeness or currency of any of the courses. You agree that in the event of cancellation, interruption or inadequate or non-performance of a training course, your sole remedy lies against the provider of that course in accordance with their terms and conditions and that the price of purchase of the course via Coursebookers reflects that you have no remedy against Coursebookers.

WARRANTIES

NO WARRANTIES, TERMS, CONDITIONS OR REPRESENTATIONS, WHETHER EXPRESS OR IMPLIED, OF ANY KIND ARE MADE BY Coursebookers RELATING TO INFORMATION ON THE WEB SITE OR THE COURSES OR SERVICES WHICH MAY BE BOOKED THROUGH THE SITE EXCEPT AS SET OUT IN THESE TERMS AND CONDITIONS.

Coursebookers EXPRESSLY DISCLAIMS ANY WARRANTIES, TERMS, CONDITIONS OR REPRESENTATIONS (WHETHER EXPRESS OF IMPLIED) WITHOUT LIMITATION (INCLUDING THOSE OF REASONABLE SKILL AND CARE, SUITABILITY, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSES OR ANY NON-INFRINGEMENT OF INTELLECTUAL PROPERTY IN RELATION TO THE COURSES).

In relation to courses offered on digital media by Coursebookers, Coursebookers warrants only that any and all software (whether in machine readable or human readable form) supplied by Coursebookers (but not any trainer) in connection with this Agreement (and whether such supply is by physical media, online and/or otherwise) shall conform in all material respects with any specifications and/or requirements relating to functionality, performance and response-times contained in any written material provided by Coursebookers and relating to such software.

Coursebookers further warrants that physical media shall be reasonably free from defect and in the event that the media is shipped when defective, Coursebookers’s sole responsibility shall be to ensure that a non-defective supply of the contracted-for material is provided. In relation to digital media supplied by the course provider, your remedy shall lie against the course provider as set out in their terms and conditions and Coursebookers’s only obligation shall be to assist you at their discretion in obtaining a conforming copy.

EXCLUSION OF LIABILITY

IN NO EVENT SHALL Coursebookers BE LIABLE FOR ANY DAMAGES (INCLUDING CONSEQUENTIAL OR INCIDENTAL DAMAGES) WHATSOEVER ARISING OUT OF USE OF THE SITE EXCEPT: a) WHERE Coursebookers FRAUDULENTLY MISREPRESENTS ANY SUPPLY UNDER THIS CONTRACT, OR b) PERSONAL INJURY OR DEATH CAUSED BY THE NEGLIGENCE OF Coursebookers, ITS EMPLOYEES OR AGENTS. THIS SHALL BE THE CASE EVEN WHERE Coursebookers HAS BEEN ADVISED OF THE RISK OF DAMAGES AND/OR SUCH RISK IS REASONABLY FORESEEABLE. YOU AGREE THAT THE PRICE OF THE COURSE REFLECTS THIS LIMITATION.

Your statutory rights are not affected by this agreement.

INTELLECTUAL PROPERTY

Except where otherwise identified the programming and images are the copyrights of Coursebookers and Coursebookers Ltd is a registered trademark of Coursebookers. Other Trademarks of training course providers may also be displayed on the site from time to time. You are not licensed to use any Coursebookers copyright or trademark material except for booking a course. Course material may be subject to trademark and copyright restrictions imposed by the training provider.

Coursebookers shall have no liability for infringement of intellectual property relating to the course and shall have the right in the event that it is notified that any course infringes any party’s intellectual property to do all or some of the following at its sole discretion: (i) obtain an appropriate right to permit Coursebookers to continue the distribution of the Training Event, (ii) offer to substitute other Training Events with similar capabilities, (iii) modify the Training Event so that it is no longer infringing, (iv) issue a refund of the applicable purchase price of the Training Event and cancel the Event, and/or (v) remove the applicable Training Event from web-site portal.